Methodology

How we turn regulator data and rate cards into readable guides

There's no shortage of raw information about Australian electricity tariffs. The harder part is organising it so a household can act on it in ten minutes rather than an afternoon.

01 — Sourcing

Where the information comes from

Most of what we write references three kinds of public material. First, the Australian Energy Regulator's Energy Made Easy database, which standardises retailer plan fact sheets into a comparable format. Second, distribution network documents that set out time-of-use windows, since these differ by network area rather than by retailer. Third, retailer-published rate cards and feed-in tariff schedules, which are typically available on each retailer's own website without needing an account.

We cross-check details across at least two sources where practical, and we note when a rule varies significantly between states rather than presenting a single national answer as if it applied everywhere.

Person reviewing printed energy usage graphs and a laptop chart at a desk
02 — Process

The stages a guide goes through

1

Topic scoping

We start with a question households actually ask, such as "why is my shoulder rate higher some months."

2

Source gathering

We collect publicly available documents from distributors, retailers and the AER relevant to that question.

3

Plain-language drafting

Technical terms get rewritten with an example, since a definition alone rarely helps someone reading their own bill.

4

Neutral review

A second team member checks the draft doesn't drift into recommending a specific plan, retailer or product.

5

Scheduled revisit

Articles referencing regulated figures or state schemes get flagged for periodic review as rules change.

03 — What we avoid
Laptop screen showing a household energy usage chart broken down by time of day

Boundaries we hold to

We don't publish specific numeric feed-in rates or plan prices as though they are fixed, because these change frequently and vary by retailer, network and even by meter type. Instead we explain the mechanism behind a figure, so it still makes sense to you even after the number itself has moved.

We also avoid telling anyone which retailer or plan to choose. That decision depends on a household's own usage pattern, contract preferences and appetite for time-of-use complexity, none of which we can assess from a general article. For that comparison step, Energy Made Easy remains the more appropriate tool, since it's built specifically to filter live retailer offers.

Open Energy Made Easy
04 — Corrections

Spotted something that looks outdated?

Regulatory detail shifts state by state. If a page references a rule that has since changed, we would rather hear about it and review it than leave it as is.

Send us a note
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